The 40-60 second round at networking events – what do you say? One thing I often say is, ‘We connect businesses with their target audience through engaging communication…’ So what exactly is communication? Here are some tips to help you think about different aspects of successful communication. Here we go! C is for clarity: Go [...]
Author Archives: Sara
How to lose a customer in 30 steps!
July 6, 2010 – 8:27 am
A recent experience at a certain well known food/department store got me thinking about customer experiences. Is every tiny little aspect of customer experience important? I believe the answer is yes when my less than £20 pound shop could actually equate to £62,400. All I and Mr D wanted was a fan and large bowl of fresh salad [...]
Honest, crazy truth!
May 4, 2010 – 11:58 am
OK, is any business out there truthful enough to admit that it’s crazy busy and not necessarily for the right reasons? I am probably too honest for my own good (then again, I wonder if there is such a thing as being too honest) so I’m just saying it how it is. Is time management [...]
